Replay provides tools that can help you track workflow tasks related to driver coaching and incident management. Reviewing videos on a regular basis helps you understand how your fleet is operating. In addition, the best way to monitor dashcams is to watch video clips to see what cameras are doing.
To access Event Review, select a video to go to the video details page. If a driver was not logged in, select the Driver pencil icon to add the driver.
Update Video Status for Coaching
To update video's status, on the Event review pane, select the To review link. As a best practice, update review statuses as you review video clips.
Videos upload to Replay with the status To review. For driver coaching, you can change the status to:
Reviewed: You have reviewed the video and there’s no further action required.
To be coached: You have decided that the footage shows that the driver needs coaching.
Coached: You have coached the driver.
Rewarded: You have rewarded the driver for good driving behavior.
You can also update video status from the Replay page by selecting the three-dot menu at the end of a video's row.
Tip: On the Replay page, use the Bulk actions dropdown to update the status of many videos at the same time. Select the checkboxes next to the videos to be updated, select Bulk actions, and then select the applicable review status.
On the Replay page, the video's current status appears in the Status column. You can filter the dashcam list by Status to see what’s pending for driver coaching. If you don’t see the Status dropdown, select More filters.
Incident Management
In the Event Review pane, toggle on Incident for collisions, near misses, and other events that may require further action. This is a useful way to keep track of footage that’s required for pending legal action or insurance claims.
On the Replay page, select Incident from the Status dropdown to view all videos with status Incident.
For sensitive incidents, you may want to restrict a video.
Tag Videos
See Video Tagging for details. Tagging allows you to easily filter the Replay video list by severe, moderate, and good driving events.
On the Replay page, select the Tags dropdown arrow. If you don’t see the Tags dropdown, select More filters.
Annotate Videos
Select Add note to add reminders, follow-up tasks, incident details, and other notes related to the footage. Select Save when done.
After saving, you can see who wrote the note and add another note. Select the pencil icon to edit a note and the trash icon to delete a note.
Include Documentation
In addition to notes, you can add links to related documentation by selecting Add document and then browsing to the document on your computer. For example, insurance notices and coaching paperwork.