Skip to main content
All CollectionsEROAD Drive
Resolve Unidentified Driving Records
Resolve Unidentified Driving Records

Assign unidentified driving time to your driver logs

Updated this week

EROAD Drive records all driving time. Regulations require that all ELD driving events be assigned to a driver. EROAD Drive generates unidentified driving records when a vehicle is driven without a signed-in driver. The following notification cards are associated with unidentified driving:

  • Unidentified Driving: A prompt to pull over and sign in to EROAD Drive.

  • Unidentified Driver: Unidentified driver records were generated for the vehicle since your last log on. This notification remains on the Dashboard until all records are resolved.

  • Unidentified Driver Diagnostic: EROAD Drive has recorded more than 30 minutes of unidentified driving time within the last seven (U.S.) or 14 (Canada) days. This notification remains on the dashboard until all unidentified driving events are resolved, or seven or 14 days have elapsed.

Since unidentified driving records accrue for a vehicle, the records could pertain to any driver who drives the vehicle.
โ€‹
โ€‹To resolve unidentified driving records:

1. On the Dashboard, tap the Unidentified Driver or Unidentified Driver Diagnostic notification card, or tap Logs > View Logs > Unidentified.

The Unidentified Driving Records screen displays.

2. Review the listed records.

3. If a record is yours, tap its Select box at the end of the row.

If all the records are yours, tap the box next to the Select column header.

4. Tap ASSIGN SELECTED TO ME.

The selected records appear in your logs as Driving time. Unselected records remain on the Unidentified Driving Records list.

Did this answer your question?