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Getting Started with Clarity Dashcam
Getting Started with Clarity Dashcam
Written by Lisa Alber
Updated over a week ago

The Clarity Connected dashcam in your vehicle works in tandem with your electronic logging device, EROAD Drive, to integrate vehicle and driver telematics with video.

Simply log in to EROAD Drive as usual at the beginning of your shift. Clarity Dashcam chimes if you begin driving without signing in to EROAD Drive.

You see the following LED lights on your dashcam when you turn on your vehicle. You know your dashcam is functioning normally when the blue and red LEDs are on and steady.

After turning on the vehicle engine, the dashcam power LED should light within a minute. If not, call your transport company to report and resolve.

What Gets Recorded

Your dashcam continuously records (solid red LED light) when the ignition is on, but the footage is not viewable until it uploads to EROAD 360 in your home office. All recorded footage held within the dashcam’s memory card is encrypted. When footage uploads to EROAD 360, it becomes human viewable.

Here’s what gets uploaded for Clarity Connected:

  • Critical events: These video clips are automatically uploaded. Critical events are harsh breaking, harsh acceleration, and harsh cornering.

  • Driver-initiated events: You can manually trigger video upload for events you encounter on the road.

  • Requested events: Administrators can request video uploads for particular times and locations. They might do this if you didn’t get a chance to manually trigger a video upload.

Manually Trigger a Video Upload

While driving, you may be involved in an accident or other event that you want to upload to the home office as a record of the event.

To upload/save driving events, press the button with the red LED light, or press the remote trigger button, if installed.

Note: Video clips upload automatically during harsh braking, harsh acceleration, and harsh cornering events. There’s no need to press the button for these events.

The dashcam chimes and the red light blinks to confirm that it is uploading a 20-second video clip to EROAD 360. The clip contains the ten seconds before and the ten seconds after you press the button.

If you don’t capture an event in time or aren’t sure you captured an entire event, notify your administrator as soon as possible (within 12 hours of the event) with the event’s time and location. The administrator can request the video.


  • Clean the dashcam lens with a soft cloth. Never use sprays or fluids.

  • Do not adjust or remove a dashcam or its wiring. Alert your supervisor if the dashcam needs adjustment, repair, or replacement.

  • Dashcam placement must comply with regulations. If a dashcam detaches from the windshield, follow your company’s policies related to re-mounting.

Additional Information

  • Remember to cover the front lens with the red lens cap when passing through sensitive areas—such as military bases—as defined by your organization or local regulations. Remove the cap when you exit the area.

  • If the vehicle cab temperature exceeds 140 degrees, the dashcam temporarily shuts down, and you will hear an alert. The LED lights turn off. When the dashcam cools sufficiently, the LED lights illuminate again.

  • Your dashcam may be configured to record video to the rear (driver-facing) as well as to the front. Contact your supervisor if you have questions about your configuration.

  • The dashcam does not provide a live feed of you while you’re driving. However, authorized personnel can request video clips of any time segment.

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