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Why is my vehicle not showing on a geofence/location report?
Why is my vehicle not showing on a geofence/location report?
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Written by Paul Price
Updated over a week ago

The most likely reason for your vehicle not appearing on a Location Report is that the location is not installed on the vehicle's device. To do so:

  1. Go to Vehicle Manager, under Vehicles in the top tab

  2. Double click the vehicle you wish to install the location to

  3. Go to the Location tab from the window that appears

  4. Select the relevant location and move it from the Available to Installed column

  5. Select Save

You are also able to check which vehicles are installed to what locations through the Location Manager. To do so:

  1. Go to Location Manager, under the Admin tab

  2. Select the location in question and then select Edit Settings

  3. Go to the Assets tab from the window that appears

  4. If you are wanting to install any more assets to the location you can do so by selecting the relevant asset and moving it from the Available to Installed column

  5. Select Save

Please note that both of these options will not back date - only from this stage on will the vehicle appear on the location report.

If this does not solve your problem, please contact support.

Vehicle Manager is permission specific, please contact your admin user or Coretex Support if you do not have access to this. 

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