Skip to main content

Deactivate a User

Remove inactive users from the User Manager page but keep their data intact

Updated over 10 months ago

Deactivating users removes them from the user management screen, but they still appear in reports. User Management permissions required.

Important: The user management screen shows a Remove User option. Removing a user permanently deletes all of the user's data. As a best practice, always deactivate users until you are sure you will not need their data anymore.

To deactivate a user:

1. Go to Admin > User Manager.

2. On the user management screen, select a user, and then select Activate/Deactivate User > Yes.

Activate/Deactivate User is a toggle switch. For deactivated users, selecting this option reactivates them.

To view a list of deactivated users, in the User Status dropdown, select Inactive Users.

Did this answer your question?